In the last 10-15 years, card usage has at least changed the
cash transactions in urban India at a large level. Now we do not go to the bank
to withdraw cash. Almost everyone likes to pay by card when we mall, grocery
stores or when we fill petrol in our cars.
Increase in card fraud
While ATM / debit / credit card usage has increased, hence
the card related fraud is also there. Most of the time the card holder is due
to the negligence of the card holder. In this post, I will talk about a number
of things that you should keep in mind that will provide you protection against
fraud or any crime that could potentially happen. The things that we talk about
in this article will be for ATM cards, debit cards, credit cards and even
internet banking transactions.
1. Erase the CVV number on the back of the card
Once you use your ATM card several times, it is recommended
to scratch the CVV number behind the card. Once they use it 5-10 times, almost
everyone will remember the 3-digit CVV number. You can also write a CVV number
in your mailbox and if you want to record it at some place, then email it
automatically.
Although this will not completely preserve you from fraud,
but it will definitely reduce the possibilities.
2. Change the PIN as soon as you receive the card
Once you get your card for the first time, it is suggested
that you activate the app and then change the PIN. Try to avoid seeing the PIN
as your birthday, postcode or phone number. Make it a random number or some
combination so that you can relate.
If you do not change your default PIN in which the letter is
included, then it may be that someone sees it and misuses your card because
they have access. This is the reason why you should also delete the old
password document.
3. Activate SMS Alert for any amount above zero
It has been suggested to activate SMS and mail alerts for
all transactions.
If you do not want any SMS for a specific amount of 500 or
1000 rupees, then you can set an alert over that amount, but make sure you do
it. Many people coming from the old generation like our parents, uncle etc. are
new to these card payments and do not activate these facilities. Please do this
for them
4. Keep the customer care number saved on the phone
It is always a good idea to store your bank / card customer
care numbers on your phone, so that you can inform them of fraud or issues as
soon as possible.
Imagine that you have lost your card and you are thinking -
"Once I return home, I will call the care of the customer and will share
this incident so that they can block my card". This is not a good
condition, because in a few minutes, who has the card, can swipe and use it
(provided it knows other details)
It is better to avoid late in reporting this incident,
because once the money is debited from your account, then the matter becomes
complicated and you will spend many times in fixing and following this issue
prevention is better than cure …
5. Avoid using ATMs at night or in places that are not safe
There are many instances where I wanted to withdraw cash
from ATM at night, and my wife always tells me that we can always do it in the
morning because it is better to avoid ATMs at night, especially when it is not
an emergency is.
I think that makes sense.
Whereas, 100 times to 99 times nothing will happen. But then
that's a bad incident that you want to avoid.
6. Do not enter ATMs at any time when you are using it
If there is only one ATM machine inside the room, then do
not allow to enter the ATM if you are using it. Once you use it, you can ask to
enter the room directly.
Occasionally, people do not have enough civilization to
understand that ATM usage is a very personal activity and should not be seen or
not seen in your screen.
7. Never miss an incomplete transaction
There are many ATM frauds which have happened because the
person left without completing his transaction. Unless the "welcome
screen" comes back, you should never leave an ATM screen.
There are cases where the computer is hanging either because
of a technical problem or someone has made some moves to it. Once finished,
always press the cancel button or understand that there is a problem.
Below is an excerpt from a report of Indian Express that
shares more information about keypad jamming fraud at ATMs.
If your ATM screen is hanged or facing any problem, make
sure you contact the security guard or at least call customer care within the
ATM.
All ATMs have a CCTV machine and it will record your
activity which will later help you with any problem or dispute. Here is a real
life that how ATM fraud can be from a fellow blogger settlement.
8. Never share your debit card PIN when you make a purchase
When you go to the petrol pump to fill your car or while
eating food at the restaurant, try to avoid sharing the ATM PIN when making a
payment. Many people allow others to enter their PIN because they do not want
to run the machine swipe in every way.
I like to go down and enter a PIN or ask them to bring a
swipe machine.
Although it definitely connects to the facility by sharing
the PIN, but it also tells you about the risk of debit / credit card fraud. No
one is stopping the person who has your card to note your card number, expiry
date, CVV number (most people do not scratch it) and write the PIN shared by you.
In some extreme cases, your card can be swiped on the skimming machine to steal
information and duplicate the card.
Many people think that just because someone has a
description of their card, they are still safe because OTP arrives at their
mobile or when asked for an additional password of 6 points while making online
transactions. However, they are wrong.
While Indian websites will definitely fail during the
transaction, they will be successful while using the card on international
websites, because OTP has not been sent there. Also, while doing transactions
on many websites outside India, an extra 6-digit password is not asked.
9. Never share your PIN, OTP, CVV and other sensitive details
My father-in-law is a senior citizen and despite being a
bank employee for many years - I can tell you clearly that he can be victim of
many online fraud related to banks because he is very new to these card
payments and internet banking. is. She is related to that old age and her
banking is very different from today's banking.
Like them, your parents, grandparents and law will
definitely be from generation to generation, how these online things work, it
does not quite understand.
When he receives a call from someone who says - "I am
calling from the bank and ...", for them it is a real call and they can
not tell any difference between the fake call and the real. And they always
live on the list of frauds.
These days, many online frauds are going on, where a person
comes in the form of a bank employee and then the person is afraid of the other
side things like
• "This is a verification call from the bank, please
share the OTP that has come to your mobile right now"
• "Now you will get a new card because the old has been
canceled, please share 3 digits behind the card to accept it"
• "We see that 20,000 transactions have happened now,
have you done this? Please share an OTP that has come to your mobile to verify
that you are the cardholder"
Listen to this YouTube conversation, where a girl is
presenting as SBI employees and trying to get information. Imagine if your
parents or some senior citizens receive such calls, how will they respond?
10. Do not expose the cash withdrawal from ATMs
I have done this a few times, and now I understand that this
was a mistake.
When you take cash from ATMs, if it is a large amount - many
times ATMs, some people catch cash bundles, without feeling that nobody can see
them.
It is always recommended to keep a bag with you and to put
cash inside it or keep cash at least cash or pocket until you reach your car or
house. There may be many bad elements nearby and they will keep an eye on you.
They can be behind you and later they can attack you. They are actually also in
real life which really happens
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